If you need to change an order we will refund you the cost of the purchase if the order has not been sent to the factory. Please let us know as soon as possible if this is the case.


All of our Plantation Shutters will take approximately 7 – 8 weeks to arrive at your door from order confirmation. If you have any queries about our delivery times or you have an urgent request, feel free to get in touch with us.


All efforts have been taken to ensure that DIY Plantation Shutters are of the highest quality, however if you find that the goods are not up to the standard you expect, please contact us and send a photograph so we can inspect them within 48 hours of delivery.

We take no responsibility for goods damaged in transit and recommend you arrange insurance at your own cost or use our Insurance option available at checkout.Plantation Shutters and CiscoCollabCustomer